I think it’s pretty ridiculous that it’s been down this long. I don’t see why they couldn’t even move the servers to another panel while they repair the problem or even some feedback would be nice.
There hasn’t even been any acknowledgement that there’s a problem or that they’re working on it. I bought a server 4 days before this crash and it’s seriously getting to the point where the panel will be down longer than I’ve had access to it.
Seriously considering getting a refund or doing a chargeback on my credit card and switching providers because this is absolutely retarded and terrible customer service. My money would be better spent elsewhere