Are you connecting to the correct server?
Ensure that you have the port following the IP when you connect.
Posts made by Justin Giroux
RE: Authentication Servers Error Please Help! (o.0)
This is an issue with our upstream provider. We are working with them to get this fixed ASAP. While we wait for a solution, you can set your server to Offline mode in your server.properties file.
BE WARNED: This opens your server to players who are not “legit/paid” any random player can login, get banned, change their username and rejoin the server. I, nor GGServers will assume any risk to your server by doing so.
RE: What happens to mysql database when getting dedicated ip?
Chances are, your server will be moved when you purchase a dedicated IP after you have already ordered your server. When your server is moved, it is terminated from the previous panel, including MySQL info.
You can login to your database via phpmyadmin and export any data that you wish to keep, and just reupload to your new panel’s database.