Server down, cannot access multicraft... No reply from support
Been trying to contact support but no reply… (ticket # #637425)
Server has been down and when i try to login to multicraft (panel 77) i get the following method:
CDbCommand failed to execute the SQL statement: CDbCommand failed to prepare the SQL statement: SQLSTATE[HY000]: General error: 14 unable to open database file
Fix this now, it has been too long and i am getting very angry.
@JakeMcl How long ago did you submit a ticket?
ya its happening to me too
Still down, submitted 3 tickets and nothing. Submitted first around 12 hours ago.
@JakeMcl It is probably an issue on their side, please do not submit anymore tickets as that doesn’t help anything, it can take up to 72 hours for them to respond because of how many tickets they get. Submitting more tickets means more work for them.