Tickets~



  • Where and with whom can i request information from my submitted ticket?

    If admins have in the signature “Forums Admin / Please do not DM me ticket #s asking for priority.”

    Who takes care of those issues?

    Specifically these kind of issues~ https://forums.ggservers.com/topic/765/goldrush-payment


  • Mod

    We usually will have your ticket responded within 72 hours. It shouldn’t require a staff member to give you extra information about it.



  • "We usually will have your ticket responded within 72 hours. "

    Let me disagree with that~

    My last ticket
    0_1495546327932_OGG1.jpg

    And my first ticket, still open
    0_1495546353615_OGG2.jpg

    And i dont have an answer to this day.


  • Mod

    Did you put your ticket under the right category? Also, make sure you don’t reply to the ticket unless they’ve replied to it last or you have extra information to add.



  • I dont reply any ticket, i put the tickets in the right category~


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