Can I get a refund?
I’ve been waiting an entire day for my server. It only took seconds to take my money, but I cant get ahold of anyone to get support nor are my tickets being answered. Now im seeing on the forums how many people are having issues, I feel its wrong to continue taking money when you cant provide the sevice.
You can request for support on your server in a ticket. Although, before requesting a refund, please make sure you’ve read our Terms of Service and that you’re eligible for a refund.