More than 3 days down, this is just ridiculous
When the servers run they run well, 0 lag, no problems, but so far the server has been up 3 days and down 6 days, just unbelievable, and who knows, the server might still be down tomorrow or the day after.
I need a full refund.
im in the same boat as you
I am extremely frustrated right now. It took 24hrs for them to send me a one sentence ‘We’re working on it’ type reply to a ticket for MY WORLD FILES. I don’t even care about anything else at this point. I just want my world zip filed and sent to me. And not the one I packed up two days prior. I responded asking nicely a second time for my zip file which has went unanswered for another 31hrs.
I have multiple friends asking wtf is going on and all I can do is keep apologizing that it’s taking so long.
My server has been down for 17 days and I’ve been attempting to communicate with them every single day since. I’ve had to send in a dispute with PayPal and all they did was call me a liar despite me showing they took my money from PayPal automatic payments, and then suspended my account for non-payment and won’t turn it back on and credit/refund my money. They are ignoring all my attempts to contact them, so I wouldn’t expect much from customer care.