I am currently setting up a public, donator-only server. The server is having trouble because there is not enough RAM.
I have enough in monthly donations to pay for a 4-gig server, but only ordered a 2-gig so that I would have a buffer to ensure that payments can be made.
I need to know when the billing cycle for a server is, to know if I can upgrade now and still get paid via donations before the next billing cycle.
You would have to pay as soon as you upgrade and your billing cycle date would change. (Or I think that’s how it works…) I would put a ticket into the billing support team.