Offline panel, important!
Our panel and FTP is offline for 4 days.
This is affecting a lot not just us, but several other customers.
We need them to resolve immediately, we need to open our server.
The error is the same, mc64 panel.
Error: 'Error 500
CDbCommand failed to execute the SQL statement: CDbCommand failed to prepare the SQL statement: SQLSTATE [HY000]: General error: 14 unable to open database file ’
Please, regards ‘Ryan’
If the panel is offline, then you can take action in two different ways:
- Send in a ticket for a panel switch.
- Wait patiently, as there are several others having the same problem as you. You aren’t the only one who is purchasing a server from this company, and they are humans. There is only so much they can do instantly.