I cant connect to my FTP server while using filezilla HELP!
Hello! I have a Minecraft PC server hosted from you guys. Its hosted in the USA. Since i invited my friends onto the server we built a big community world for all of us. Since i wanted to download the map and such, i went into settings > backup. There was all of the FTP info. So i downloaded filezilla and put all of it in. It didnt work -_-. It says
Status: Connecting to ---------…
Status: Connection established, waiting for welcome message…
Response: 220 Multicraft 2.0.0 FTP server
Command: USER ---------
Response: 331 Username ok, send password.
Command: PASS ************
Response: 530 Authentication failed.
Error: Critical error: Could not connect to server
I dont know why its doing that. I will assure you that all of the information is correct because i literally copied and pasted it off of the website. If some one could help me that would be great. Thanks!
**Edited - _xXMAXXx - for security reasons.
Are you using your multicraft password or your password for the client area?
I tried using both. Neither work
Send in a ticket to support. they will be able to solve that issue for you.